Shopify Payments requirements for the US assume a physical or operational presence. According to formation agents, in 2026 registered agent, virtual office and CMRA addresses are rejected both at sign-up and during repeat KYC reviews of live stores. Amazon, complying with the INFORM Consumers Act, re-confirms a seller's identity, bank account, tax number and physical address at least once a year, gives about 10 business days to respond and may ask for a lease or a utility bill; mail forwarding statements are not accepted.
These observations come from specialist agencies' publications and platform help pages; policies are applied case by case, and one seller's rejection does not mean everyone will be rejected.
What to plan for
Having a US company no longer unlocks Shopify Payments automatically. Realistic options are a documented operating address, a US business account with statements, or third-party processors such as Stripe, PayPal and 2Checkout. Our US address in the Business and Scale plans is a mailing address, and we never present it as an office.
Not legal or tax advice. Rules change, so check primary sources or ask a qualified advisor before you decide.
